Yabla

Yabla Language e-Learning

Position: Design Consultant
Length: 3 Years
Tasks: User testing, user interviews, comparative audit, gamification, front end development, new landing page, interface redesign, logo redesign, graphic/social content, styleguide, ad artwork.

Yabla mobile app illustration

About

Yabla is a video language learning service across 6 languages. It features licensed television shows with accompanying learning games to offer a sandbox modelled immersive learning experience.

Illustration greeting users in multiple languages

The Problem

Yabla is an excellent tool for dedicated learners because it improves conversational understanding. Many users binge watch videos without engaging, causing high churn rates...

User research persona 1

User Research

25 informational interviews
Use questionaire with 400+ responses
Usertests with 10 users to check navigation and onboarding

User research persona 2

Redefining the Problem

How might we help instill Yabla as a daily habit for language aquisition?
How might we meet users based on their level, time committment, and interests?

The Solution

1) New User Dashboard: Increase use rates by introducing a central space for users to track personal metrics, scores with one another, view new updates in a news style bulletin. Basically a launch pad for each user.

2) New Landing Funnel: Mobile first design and based on an audit of comparative brands in order to a/b test and improve initial conversion.

3) Branding and Style Guide Update: Modernize the brand for younger users and school accounts, and develop a cohesive style guide throughout.

Yabla user dashboard interface

Dashboard Design

Interface for a fully responsive User Dashboard, shipped on the Yabla site for all signed in users via the top navigation. Features include setting a daily goal, activity metrics, leaderboard scores, and a news bulletin, designed to encourage habitual daily use and community engagement, as gleaned from our user interviews. Explore the static version of the live dashboard. (More product designs available upon request...)

Annotated landing funnels of Duolingo, FluentU, Lingoda and Lingvist

Competitive Analysis

We analyzed the landing funnels of multiple Yabla competitors in order to understand their user flow and how Yabla's compared.

Annotated audit of the existing Yabla mobile landing funnel with suggested improvements

Yabla Audit

We then performed an audit of the existing landing with mobile first design in mind, and suggested improvements.

Mobile and desktop designs of the Yabla trial landing page

Trial Prototype

This culminated into a trial landing page based on this prototype I designed and coded, which increased conversions by 18% via A B testing.

Animated Yabla videoplayer with Los Años show artwork

Brand and Graphic Design

Selected logo, illustration and animations to showcase Yabla's updated design and full styleguide.

Yabla logo concepts

Graphic Design

Logo Concepts - Yabla 500 Mini Package

Hero illustration for Yabla doNYC 2020 partnership

Hero illustration

Created for the Yabla doNYC 2020 partnership.

Yabla Scribe Animation

Created to showcase Yabla's patented dictation game to the German market.

Yabla Videoplayer Animation

Created to showcase Yabla's custom videoplayer and to act as a paywall banner.

Yabla Outro

Animated 3d outro for Yabla exclusive shows. (Created via blender)

Yabla iOS and Android store artwork

Yabla iOS and Android Store Artwork

Artwork and metadata for all iOS and Android app versions across language products.
(More graphic content available upon request...)

Updated Yabla logo

Style Guide and Components

A coded style guide of Yabla's colors, type, buttons and UI components, so every new page, from the dashboard to the trial landing, stays consistent with the updated brand.

Results

The style update and landing funnel ultimately improved individual Yabla user retention.

In beta testing, power users reported spending more time per session with the dashboard and gamification activities, using the dashboard as their starting point. The dashboard then shipped to all signed-in users as part of Yabla's main navigation. The learning activities also provide a teaching scaffolding for school systems.